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School Support Coordinator

SCHOOL SUPPORT COORDINATOR

As a School Support Coordinator, you will be responsible for providing high levels of customer service to our schools, students and parents. You will work with internal Outlook staff members to support the sales team and programme management team. This will include administration and support of key student preparation events in the lead up to an Outlook expedition.


The role involves regular communication with teachers, parents and participants to:

• Provide high levels of customer service by responding to queries or concerns
• Accurate administration of the various phases of the predeparture customer journey
• Completion of set tasks during the sales phase to maximise participant sign-ups
• Communicate programme event details to students and parents
• Encouraging participants/ parents to submit information for travel, ensuring it is accurate and received on time.
• Manage timely receipt of customer payments

For the full job specification, click here.

To apply, send a CV and covering letter to rachael.toorn@outlookexpeditions.com


Contact us

+44 (0)1248 672760

info@outlookexpeditions.com

Adventure House,
20 St Johns Road,
Penn, High Wycombe,
HP10 8HW

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