During the build up to expedition every Link Teacher is supported by their own Account Manager whilst parents and participants can speak to a member of our Customer Support Team anytime between 8am and 8pm - when it comes to customer service we aim to exceed every expectation!
Whilst teams are overseas, as well as the 24 hour support provided by our Operations Room in the UK and the teams Expedition Leader, we recruit and place people in-country to provide the highest quality assistance overseas.
Our in-country providers are being brought ever closer and we maintain a personal relationship with each of them ensuring that needs are met on both sides. They are invaluable to us and we are proud to call them in-country partners.
Members of the Outlook Team from the UK are also placed in overseas ‘hubs’during the expedition season to provide expertise and support.
Meet some of our in-country partners here.